← Return to Index

7 Tips for Hiring a Big Bear AC Repair Technician

Bear Valley Plumbing & Heating


The day will come when something goes wrong with your AC. Perhaps that day is today, tomorrow or several weeks, months or years down the line. When disaster strikes, you need a reliable Big Bear AC repair specialist ready to address the problem in a timely manner. Most people are uncertain as to how to go about selecting an air conditioning repair service as breakdowns are infrequent. Here is a quick look at the qualities, characteristics, and merits to look for in a Big Bear AC repair provider.

1. Proper License and Insurance

The AC repair service you select should be licensed and insured. There is nothing wrong with asking to see the license to ensure it is up-to-date and valid. You can verify a contractor’s license through contractorquotes.us. While performing your due diligence, check to see if there are any complaints against the repair service. If you find an abundance of complaints, shift your focus to the next Big Bear AC repair candidate on your list.

Do not forget to check to see if the repair company is insured. The best in the business carry general liability insurance so there is coverage in the event that something goes wrong while working at your property. The Big Bear AC repair service should also carry worker’s compensation insurance to boot. This way, if one of the contractor’s employees is hurt while repairing your AC, you won’t be on the hook for the ensuing expenses.

2. An Easily Accessible Repair Service

The lines of communication should be open between you and your Big Bear AC repair service at all times. You should be able to visit the contractor’s office in-person whenever desired. The office should have a dedicated phone line rather than relying on the owner’s mobile phone. Test the lines of communication at the outset of the relationship to determine if the contractor is truly responsive.

3. Willingness to Perform Emergency Repairs

Though it might be hard to believe, the little-known truth is some AC repair companies are unwilling to perform emergency repairs. Furthermore, some of those who promise to perform emergency repairs do not actually respond in a timely manner when something goes wrong with the system. Though an AC malfunction might not prove deadly, it will certainly make life uncomfortable, especially when the temperatures are nearing the triple digits. If the Big Bear AC repair service you select has a reputation for delayed service when emergency requests are made, it is time to find a more responsive service. There is no excuse for a contractor to delay emergency AC repair any longer than 24 hours.

4. Proper Training, Knowledge, and Experience

HVAC systems are complex pieces of machinery. If the AC repair contractor you select does not have the optimal training, experience, and certification, he or she will struggle when attempting to solve the highly idiosyncratic puzzles that are the many different AC models.

5. A Sterling Reputation

When in doubt, go by the word of those in your professional and social circles. If a friend, family member or colleague speaks positively about a certain Big Bear AC repair service provider, move that contractor to the top of your list. It will also help to check the internet for reviews. However, it is a mistake to let one or two negative reviews sway you in a certain direction. The bottom line is every Big Bear AC repair business will receive a negative online review at one point or another. Weigh the good with the bad before making a decision.

6. Comfortable Interactions

You will have more than a couple of discussions with the AC repair contractor you select. If you are not comfortable speaking with this individual or his or her team, do not let them into your home or office to work on your AC unit. Trust your gut. If your intuition is telling you the AC repair provider in question will be difficult to deal with, move on to the next candidate. Ideally, you will select the perfect Big Bear AC repair service on the first try and enjoy a long-lasting, mutually beneficial relationship for years to come.

7. A Written Quote in Plain English

Do not hesitate to ask the contractor for a quote in writing. The quote should be legible and written in an easy-to-understand language without a bunch of industry jargon. If anything in the quote confuses you, speak up. Ask questions, pose concerns and make sure everything is explained in plain English before moving forward with a specific contractor.


The breakdown of your home’s air conditioning system can make you and your family extremely uncomfortable. Such a breakdown usually happens when you’re least expecting it and you can be left flustered looking for a reliable AC repair service. When you begin your search, keep the above pointers in mind and ensure you hire the most dependable, co-operative, and prompt repair service providers you can get!

Contact Bear Valley Plumbing & Heating

Has something gone wrong with your AC? Perhaps you need repair, replacement or maintenance. Regardless of your specific AC need, our team has got you covered. You can contact our Big Bear AC repair gurus to learn more about our services and schedule an appointment by dialing (909) 637-3951.



If you are looking for a Big Bear plumbing, heating & air conditioning contractor, please call (909) 584-4376 or complete our online request form.