← Return to Index

How to Choose a Furnace Repair Company in Big Bear?

Bear Valley Plumbing & Heating


An electric or a gas furnace is usually the primary heating source in most households. However, it rarely attracts your attention unless it stops working completely or the heating is not as good as you want it to be. That’s when most people take out their phones and start searching for “furnace repair near me” to get in touch with the first heating solution provider they can find.

However, going ahead with the first furnace repair company you come across is not always a good idea. You need a competent, experienced, and trustworthy heating solution provider who is ready to help you 24/7. You also need someone who can provide you with proactive maintenance to avoid emergencies that require you to go on a desperate hunt for furnace repairing companies.

The question is, how do you choose a furnace repair company that perfectly suits your needs and responds to your emergencies as and when needed? Here are a few tips that can help. 

1.  Always Hire an Experienced Company

Real-life work experience is one of the key factors that you will need to consider when choosing a furnace repair company. Just like you wouldn’t want an amateur mechanic working on your car, you don’t want an inexperienced contractor repairing a furnace in your home.

An amateur may cost you less. However, they will not be able to provide you with a high-quality and long-lasting solution. When you hire an experienced company, on the other hand, you will enjoy better quality of work, which will last longer.

So, when you search for “furnace repair near me” on your phone, make sure to shortlist the companies based on their experience. Try hiring the most experienced company that suits your needs and budget. Any professional contractor will be more than willing to share their references and the number of years they have worked in the industry.

2.  Ask If Their Services Come with Insurance

Insurance is probably the last thing on your mind when searching for a furnace repair company. It is, however, an important factor that you shouldn’t forget. The contractor you choose should have a workers’ insurance. Furthermore, the job their technicians perform should come with insurance protection.

The former will protect you from any liability, should an accident happen while the contractor’s employees are working on your property. The latter will protect your property from any damage caused due to the poor quality of work performed by the furnace repair company.

 If you work with a company with no insurance cover, you could end up paying a lot more for the potential damage caused during the work than the actual furnace repair or replacement. So, when you shortlist companies from your furnace repair near me search, make it a point to ask about the insurance before your final decision.

3. Check for Certifications and License

Another important factor you need to look for is the required certifications or licenses. Not every handyman can repair a furnace. You need to have appropriate certifications and a valid license to work as an HVAC professional.

Like most HVAC jobs, repairing a furnace is also quite complex and requires proper skills, which only a certified course can provide. Furthermore, the company should also have a valid license that officially permits them to carry out HVAC work, including furnace repair, in your jurisdiction.

So, certification and license are two more important criteria you have to consider when scanning the results of your furnace repair near me search. Make sure these official documents have the correct name, address, and other details of the business. You can also verify the license details from the respective authorities, if necessary.

4. Make Sure the Employees Are Well Trained

Training is as important as experience. It is possible that not all the employees of the furnace repair company you choose will be highly experienced. However, they should be well-trained.

Like any other industry, you can see new tools and processes getting introduced in the HVAC industry as well. Has the company provided their employees with the latest training or certification courses to update their skills? Make sure to ask this question when choosing the company.

When repairing a furnace, a well-trained technician is less likely to make any mistakes, resulting in minimal or no collateral damage to your property. Furthermore, the quality of work will be much better, providing you a higher return on your investment.

5. Check Their Online Reviews

The fact that your search for a furnace repair company will begin on your phone or laptop by typing “furnace repair near me” tells you how critical it is to check online reviews. Most competent, experienced, and professional companies will have a strong online presence, including a website, social media handles, and online feedback on third-party review sites.

You should check the social media presence as well as online reviews of every furnace repair company you have shortlisted. Any company with maximum number of positive reviews is likely to be a professional and hardworking organization. You should try to hire such a company for repairing your furnace.

In addition to the number of positive reviews, you should check how the company has responded to their customers. When a company engages with their clients, whether they have shared a positive or a negative feedback, it tells you that the business cares about them. It is a sign of trust and professionalism.

6. Choose a Professional Furnace Repair Company

Lastly, you must always hire a professional furnace repair company. When repairing furnaces, a professional company will survey your site first. After they have understood what the problem is, they will provide you with an accurate cost and time estimate. They will also plan the entire job from start to finish to ensure timely completion.

In other words, working with an unprofessional company is likely to result in delays, increased repair costs, and also unwanted property damage. So, make sure to hire a company that offers a written contract, complete project schedule, accurate estimate, and warranty details.


As you may already know, hiring the right furnace repair company goes a long way in providing you with top-quality work. However, finding such a furnace repair contractor is often easier said than done, even in this digital era. With these six tips, hopefully, you will be able to find a company that can fulfill your furnace repair or replacement requirements perfectly.  

Call the Best Professionals in Big Bear for Repairing Furnace Now!

Whether you are looking for furnace repair, regular maintenance, complete replacement of your existing setup, or a new installation, Bear Valley Plumbing & Heating is your go-to option in the Big Bear area. Our experienced technicians will provide you with the best heating solutions – guaranteed. Call us today at (909) 584-4376 or contact us online to schedule an appointment. We are available 24/7 for emergencies. 

If you are looking for a Big Bear plumbing, heating & air conditioning contractor, please call (909) 584-4376 or complete our online request form.