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Top 10 Characteristics of a Great Plumber in Big Bear

Bear Valley Plumbing & Heating


Plumbing is likely an integral part of your everyday life unless your lavatory is an outhouse and your water supply comes from a nearby creek. Since it’s a complex system, you should have an expert look at it if anything goes wrong.

However, it may be challenging to decide which expert is the finest. However, not all plumbing services are created equal, and some boast more outstanding industry expertise and official accreditation than their competitors. Here, you’ll find advice on the top ten characteristics of a great plumber in Big Bear.

Ten Characteristics of a Great Plumber in Big Bear

You can only choose the best plumber by knowing what to look for in a qualified professional. To assist you in narrowing down your search, we have compiled a hiring-a-plumber checklist for you to use while you evaluate potential plumbing service providers in your area.

Long History of Service

The company’s length of existence is the first information you should seek. A plumber who has been in business for many years has earned the respect and trust of their community. We advise you to get a plumber who has been in business for at least ten years for your peace of mind.

Operational Website

Just because a plumber you’re thinking of hiring has a sleek and modern website doesn’t indicate they’re a solid enterprise. Keep in mind that anyone can afford to host a good website these days. Seek out sites detailing various plumbing services, current promotions, satisfied customer testimonials, and an active blog as indicators of a successful firm. That level of professionalism and success is indicative of a successful company.

Reasonable and Transparent Costs

A highly professional plumbing firm will offer its services at a reasonable and competitive price. With so many years under their belts, they have a firm grasp of the market and can set fair rates. Likewise, they will not provide their services at a meager price since they appreciate the worth of what they do. Keep away from the plumbing firm that claims to give rock-bottom rates.

Good plumbers will work with you to determine an affordable fee, and they will stick to that quote. However, be wary of fraudsters that advertise low prices but then hit you up for more money once the task is done. These dishonest businesses offer a plethora of justifications for why they want additional funding, such as misjudging the severity of the situation and needing to hire more people to complete the task.

Shopping for a good deal is in order if you need a plumber, but it’s not an emergency. Do not assume that the least expensive technician is also the best.

Reviews From Happy Customers

In today’s connected world, it’s simple to research a plumber’s reputation by reading reviews written by their past customers. Check the plumber’s online reviews to discover whether they have a lot of happy clients. Your gut feeling about the plumber should be backed up by what other people have said about him online.

Service Guarantees

When a homeowner spends their hard-earned money fixing a plumbing problem, they don’t want it to come back a few days later. That’s why you should find out if your chosen plumber in Big Bear guarantees their work with a service guarantee. New installations and repairs of existing fixtures should be part of these services.

In most cases, a plumber will only offer a one-month guarantee on their work. For at minimum 30 days following the initial service, the plumber is obligated to make any necessary fixes. It’s possible for there to be exceptions to this rule, but only in cases where it’s undeniable that the problem isn’t the product of subpar work by the plumber. It’s best to choose a plumber that will provide a warranty on their work, but if they don’t, they should let you know right away.

Proven Expertise

A plumbing expert will give you faster, more reliable results and reduce the likelihood of any mess being left behind. You may end up drilling extra holes in your floors and walls if you choose a plumber who isn’t certified or hasn’t had much expertise. On the other hand, professionals with the appropriate training, certification, and experience know precisely where to look and how to assess the damage with minimal disruption to the surrounding area.

Excellent Customer Support

Friendly service is standard practice for reputable plumbing firms. The combination of a customer-centric mindset and stringent guidelines produces high-quality customer service. In addition to being upfront about the costs associated with the repairs they provide, they should also be willing to show you any issues they come across.


Even in the plumbing industry, it’s common knowledge that being on time is directly correlated to financial success. The service technician’s lackadaisical attitude toward their profession would be reflected in their habit of showing up an hour or later to appointments.

Efficiently Increasing the Price of a Product or Service

Attempting to persuade a consumer to buy more of a product or service at a higher price is known as “upselling.” It will be easy to spot the plumbers who go overboard with this. But bear in mind that upselling isn’t always a negative thing. A skilled plumber suggests a new part because they’ve identified a real issue or sees the potential for one in the near future. If a plumber employs this method, you should pay close attention to what they say. Adding additional money to the repair or installation job may seem obvious.

Knowledge of Methods That Are Currently Used in the Field

A reliable plumbing company will constantly be on the cutting edge of technology to solve plumbing issues as quickly and effectively as possible. High-definition sewage camera examinations and chemical-free hydro-jetting are just two examples of cutting-edge technologies that allow plumbers to quickly and effectively locate the source of a problem with little disruption to the property and maximum efficiency.

Honoring the Boundaries of Your Own House

Repairing a toilet or a slab leak can be a nasty and taxing process for your home. A good plumber knows how to handle problems with the least disruption to your property. They’ll put shoe covers on their shoes to keep dirt from being tracked inside your home.

Appropriate Licenses and Certification

If you’re having trouble deciding between numerous plumbers who appear equally qualified, you should first ask about their qualifications. It will offer you an excellent impression of their expertise and dedication to excellence. Here are the official seals of approval:

PHCC Membership

Check the PHCC’s membership roster to see if the plumber you’re contemplating hiring is a registered member. Membership in this organization shows that the plumbing contractor is committed to maintaining a high standard of service in the industry.

UPC Master Plumber Level

Contractors who have earned the UPC Master Plumber designation are well-versed in all aspects of plumbing, including but not limited to: reading and interpreting blueprints; leading and supervising teams; and servicing, repairing, and installing plumbing systems.

UPC Journey-Level Plumber

UPC Journey-Level Plumbers, who are also gas-certified, have proven their expertise in job site safety, interpreting blueprints, and servicing, repairing, and installing plumbing systems in residential and commercial buildings. They could also know how to manage construction sites effectively.

HVAC Technician Certifications

Like plumbers, HVAC mechanics are crucial to the well-being of our homes and workplaces. After all, try to picture yourself enduring a cold winter without a functional heater or a sweltering summer night without air conditioning. You should also ask a prospective HVAC technician about any relevant certificates they may have before employing them for the work.

U.S. Naval Postgraduate School Mechanical Engineering Graduate

The ability to read and follow blueprints, plan and manage projects, and repair, maintain, and install HVAC systems indicate a professional who has earned a UMC Master-Level Mechanical certification.

UMC Mechanical Technician Intermediate

An HVAC technician who has earned UMC Journey-Level Mechanical certification will have the expertise necessary to install, maintain, and repair HVAC systems and interpret and follow blueprints. Technicians who have earned this credential may become superb foremen on construction sites.

Contact Your Local Plumber in Big Bear, California

At Bear Valley, we are committed to providing exceptional plumbing, heating, AC, and drain cleaning services throughout Big Bear, California, and the surrounding areas. Our licensed and experienced technicians will always work with your best interests in mind. There is no job too small or too big for us to handle. All of our work is completed using safe, proven methods and of the highest quality. You can expect 100% satisfaction guaranteed!

Picking the correct plumber in Big Bear is essential, as you want to make sure they are qualified and certified. You can trust that they use cutting-edge technology and provide superior items. And certainly, they will provide you with a reasonable price for the service and help you along the way.

If you’re looking for a plumber with the skills and experience you need, go no further than Bear Valley Plumbing and Heating. We have the requisite expertise and years of experience to deal with a wide range of problems. Give us a call if you ever find yourself in need of plumbing installation or repair services.

Looking for a trusted Big Bear Plumber, Heating, and HVAC Contractor in Big Bear, California? Call us today at (909) 406-7657 to schedule an immediate appointment.

Related Content: Why Hiring Professional Plumbing Services in Big Bear?



If you are looking for a Big Bear plumbing, heating & air conditioning contractor, please call (909) 584-4376 or complete our online request form.


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